Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (850)562-5116.
What are the Hospital hours?
Our hospital is open Monday to Friday from 7:00am to 6:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.
Do I need to have an appointment?
Yes, patients are seen by appointment. However dropoffs and walk-ins are always welcome.
Do we offer grooming?
We offer bath services (50% off on Tuesdays!) that include nail trims, anal gland expression and ear cleaning but we do NOT offer grooming. For grooming, we recommend you go to Pet Paradise or Lakeside Grooming.
What animals do you treat?
Dogs, Cats, Horses, Cows, Goats, Chickens and any other large farm animal. We also see, Guinea Pigs, Rabbits and Hamsters. We do not offer any medical services to ferrets, birds and pigs.
What forms of payment do you accept?
Cash, Check, Visa, Discover, Mastercard, American Express and Care Credit.
Can I make payments?
Payment is required at the time of service. As expressed above, we do take Care Credit and have available VPI plans.
Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet.
Do the Doctors make farm calls?
Yes, depending on your location we have scheduled days the doctor would come to your property. Also, if you were to have an emergency, we have a doctor on call. If you contact our office (850-562-5116) during non-business hours we have the on call doctors pager number available.
At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
What is the pre-anesthetic blood screening?
This is a blood test that is ran here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10 to 14 days following the surgery, unless otherwise directed by one of our doctors.
Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.